Urgent Community Response (UCR) Service (previously known as Rapid Response)
Based out of the Honiton Hospital. This Service provides both care and clinical support to patients at short notice and is available 7 days a week, and is accessible through Health and Social Care Professionals.
UCR covers the Honiton and Ottery locality. This Service is extremely valuable to patients, who are able to work with our team to avoid an unnecessary hospital admission, or to be able to return home from hospital with support from both our Community Support Workers, overnight sitters of our clinical team.
The UCR Service is available to patients over the age of 18 years of age, who are registered with an Eastern Devon GP. Patients are either currently in Hospital, who are needing some support, either clinical or care support to assist them when they go home, or they are patients, who are acutely unwell, suffering with either a Health or Social Care Crisis, who are at risk of hospital admission. Patients are referred in to the Service in the Community, by any of our Health or Social Care Services e.g Doctor, Community Nurse or Hospice Care. The UCR Service is a short term input, that aims to prevent unnecessary admissions and facilitating timely Hospital Discharges.