Boots Pharmacy in the Square Ottery St Mary

Store & pharmacy enquiries

Call 0345 070 8090 This helpline is for:
  • In-store stock enquiries
  • Store enquiries
  • Pharmacy services
  • In-store services
  • Feedback about your experiences in-store or with a particular product
 Boots Opticians

For enquiries relating to booking a Boots Opticians appointment or amending an existing one.  Call 0345 125 3752 

If you are a member of the Contact Lens Reward Scheme and have a question about your membership. Call 0345 603 2020

Boots Advantage Card enquiries

Enquiries relating to Boots Advantage Card and loyalty schemes; it does not include queries regarding Boots Advantage Card points earned on a boots.com order.

Call 0345 124 4545

Boots Customer Care opening hours
Standard opening hours

Monday to Friday: 8:30am – 7pm
Saturday and Sunday: 8:45am – 5pm
Bank holidays: 9am – 4pm
Christmas Day and Easter Sunday: Closed

Please note all calls will be recorded or monitored for quality and training purposes.

Local rates apply from BT landlines in the UK, other provider’s charges may vary. Please check with your provider for details.

Email us

We aim to respond to all emails within two working days, but this may take longer during busy periods.
You can email us at one of the addresses below. To enable us to comply with the Data Protection Act 1998, it would help if you included sufficient information in your email to enable us to confirm your identity, such as your current address, date of birth, order number etc.

For general queries: boots.customercare_team@boots.co.uk

For Boots Opticians queries: boots.customercare@boots.co.uk

For Contact Lens Reward Scheme queries: contactlenses@boots-opticians.co.uk

Additional Details

  • Email address:boots.customercare_team@boots.co.uk